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Default Mitigation and Outreach Specialist (2)

Department: Launch Servicing

Location: Sioux Falls, SD

The Default Mitigation and Outreach Specialist has the privilege of helping develop life-long relationships with borrowers, clients, and team members. The expectation is that our team supports and champions a culture of innovation, creativity, and resolution to continually enhance our processes, our systems, the borrowers’ experience, and the environment for our team members. Every day our team has the opportunity to utilize their strengths, leverage other team members’ strengths, and incorporate our core values: Collaboration, Integrity, Innovation, Trust, and Commitment.

This role is primarily responsible for reaching out to borrowers to secure payment for past due accounts and driving borrowers to repayment options that best fit their individual situations.

Please submit resumes to